Shipping policy

How long does it take to ship the bags?

Delivery times vary depending on the destination and shipping method selected at checkout:

• Italy: 3-8 business days from the moment your order is processed.

• EU countries: 3-9 business days; timing varies by location.

• Australia: 5-10 business days

• South America: 7-10 business days

• US: 2-3 business days

• Rest of the world: 7-10 business days

PLEASE NOTE: Delivery times depend on distance from New York and the selected shipping method. For Made-To-Order items, allow an additional 2–5 business days for production before your order is shipped.

We’ll always do our best to get your pieces to you as quickly and carefully as possible.

All orders are made and shipped from New York.

We ship worldwide on a DDP (Delivered Duty Paid) basis.

All applicable customs duties are included in the price and will not be charged separately upon delivery. Applicable taxes are calculated based on the delivery destination and are either included in the displayed price or added at checkout, as applicable.

There will be no additional duties or taxes due upon delivery.

What countries do you ship to?

We ship worldwide. You can see all shipping options in the check-out section. Please note that if you cannot find your shipment destination, you can send an email directly to elena@ellivivaldi.com or contact us via DM on instagram @ellivivaldi_official so we can arrange one for you.